SERVICES

What We Offer

  • Feeling overwhelmed with wearing all of the hats in your business? Not sure what to delegate that will get you back more valuable time with your family or revenue producing time in your business? We can help!  From custom Admin + Retention packages to full Online Business Management including monthly strategy sessions, we can take your to-do lists and accomplish them for you!

    Customized Packages Available for Monthly Retainer Services
    Including things like: 

    • Client Care and Retention

    • Admin Support

    • Monthly insight efforts from programs like Alle' & Aspire

    • Newsletters

    • Email and Calendar Clean Up

    • Ordering Product

    • Inventory Management

    • Data Entry

    • And More

  • Our exclusive monthly support service for Injectables Trainers. As an aesthetics trainer, your expertise shines when you’re in the room guiding professionals to elevate their skills.

    Organizing schedules, coordinating with BDMs, booking travel, and managing expenses can become time-consuming distractions. That's where we step in.

    We specialize in streamlining the behind-the-scenes details of your training operations.

    Our goal is simple. We take care of the details, so you can focus on the beauty of training.

  • These strategy calls are Choose-Your-Own-Adventure style…pick from any of these topics! Pick my brain and/or if you just need a quick solution for a specific area of your business.

    • Maximizing your rewards system

    • How to choose the right EHR for you

    • Troubleshooting your current EHR

    • General backend business recommendations

    • Membership Ideas

  • Are you feeling overwhelmed in your business? Having trouble staying on task? Overwhelmed by your to-do list and can't get it organized?

    We can help! Send us your phone notes, your spreadsheets, your written to do list, etc. And we build out a customized digital done-for-you task management system to keep you on track!!
    Whether you're new to your business or been in it a few years, we can help you create the tool to help keep you on track, know what to delegate, have accountability & to take that overwhelm off your plate!

  • Coming soon!

Let's chat
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How It WORKS

We start with a quick, no-pressure call to learn about your business, current challenges and future goals —whether that’s admin, client retention, or strategic systems.

01. DISCOVERY CALL

You’ll receive a tailored service package that fits your needs—from ongoing support, one-time projects, MedSpa client retention systems, and aesthetics trainer concierge services.  You'll get a proposal with clear deliverables, timelines, and pricing—no surprises, just strategy.

02. CUSTOM PLAN

03. ONBOARDING

We set you up for success with smooth onboarding, tool access, and streamlined communication so you’re never left guessing.

04. EXECUTION & SUPPORT

From day-to-day admin to project management, client messaging, or training logistics— we work behind the scenes so you can stay front and center in your business.

Stay in the loop with regular updates and optional strategy calls to make sure everything is moving in the right direction.

05. CHECK INS

Let's Chat

Frequently Asked QUESTIONS

  • We specialize in supporting aesthetics injectors, MedSpas, and national trainers —but we also work with other service-based entrepreneurs. If you’re a client-centered business looking for streamlined systems and retention strategies, we’ve got you.

  • Our core services include virtual admin support, client retention initiatives, newsletter creation, strategy consulting, and task management setup (like Asana VIP Days). We also offer a Trainer Concierge Program for aesthetics educators and a MedSpa Client Success Manager program for practices ready to scale.

  • That’s where we come in! During your free Discovery Call, we’ll talk through your current systems, pain points, and goals. From there, we’ll suggest the best package or project plan for your needs—no pressure, just clarity.

  • Both! We offer flexible options depending on where you're at. Need help organizing your backend, launching a new service, switching EMRs, or setting up client systems? We’ve got project-based solutions. Looking for long-term support? We’ve got retainers too.

  • All work is overseen by Brittany (founder of On The Ball Virtual), and depending on the scope, you may also be supported by our team of experienced professionals who match your business needs and style.

  • It depends on our current availability, but we can discuss timelines on your Discovery Call. If you have an urgent need, let us know—we’ll always try to accommodate if we can!

ARE YOU READY?

Reclaim Your Time,

One Task at a Time

Let's Connect